Sixty-three Airport Ambassadors at Detroit Metropolitan Airport (DTW) were honored with the President’s Volunteer Service Award at a banquet luncheon held March 27 at DTW’s Westin Hotel.
One Ambassador received a gold-level award for the first time in the history of the program. Bob FitzGerald of Westland volunteered for 585.75 hours during 2013 to earn the gold award.
Earning bronze-level awards were two Belleville residents: Thomas Koscielny with 213.5 volunteer hours of service and Patricia Twitchell with 161.5 hours.
The President of the United States issues the award every year to volunteers as a way to thank and honor Americans for their volunteer service.
“The level of commitment demonstrated by our Airport Ambassadors is tremendous. We are extremely proud of all of our volunteers for the extraordinary service they provide to the travelers at the airport, many of whom are arriving into Detroit for the first time,” said Airport Authority CEO Tom Naughton.
DTW Airport Ambassadors provide customer service at five locations throughout the airport in both terminals. Ambassadors can be identified by their blue vest or blue polo shirt answering questions, or helping connect lost and stranded passengers with their families.
Each Airport Ambassador was presented with a bronze, silver, or gold pin corresponding with the level of service reached in 2013, along with a certificate and letter from President Obama.
The President’s Volunteer Service Awards were established in 2003, and are officially issued by the Corporation for National and Community Service.
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